FAQs

How can I contact Resonol?

You can email us at info@resonol.us

Do you ship Worldwide?

Yes.

Can i change or cancel my order?

As we aim to process orders as fast as possible, you must request any changes/cancellations within 24 hours of ordering. All requests after this time will be denied. Your refund will be processed immediately upon request. 

What payment methods do you accept?

We accept all major credit cards, (VISA, Mastercard, AMEX) Shop and PayPal payments.

When will my order be processed?

All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. 

Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Note that we do not ship on weekends.

How long will it take to receive my order?

If you don't receive your order within 30 days after shipping, you are eligible for a full refund.

How do I return an item?

Please contact us at info@resonol.us

When will I receive my refund?

Please allow 7-10 business days for your refund to be fully processed.